Maintenance
Updates and continuous monitoring
PrestaShop Support and Maintenance
Keep your PrestaShop store fast, secure and up to date. Hábito 1 looks after your ecommerce every day so you sell without interruptions.
Proactive maintenance and updates that stay current
An unattended ecommerce builds up technical and commercial risk. We keep your PrestaShop updated, stable and monitored so it runs at all times.
Planned updates
We apply new PrestaShop and module versions in test environments before they reach production.
Continuous monitoring
We watch your store's uptime and health to catch problems before they hit your sales.
Guaranteed compatibility
We check that themes, modules and integrations still work correctly after every update.
Technical support that resolves when you need it
When something breaks, every minute counts. You get a direct line to our team to resolve incidents fast and without runaround.
Direct line
A team that knows your project and answers on the channels you already use, with no tickets getting lost.
Clear response times
We agree on service levels based on how critical each incident is, so you always know what to expect.
Diagnosis and resolution
We find the real root cause and apply stable fixes, not temporary patches.
Security and backups so you can operate with confidence
Your store handles sensitive data and sales every day. We protect your PrestaShop and make sure you can always recover your information.
Security patches
We apply PrestaShop and module security fixes as soon as they are released.
Automated backups
We run scheduled backups of your store and its database, ready to restore whenever needed.
Best practices
We configure permissions, access and certificates to shrink your ecommerce attack surface.
Performance optimized so you do not lose sales
A slow store loses customers and Google rankings. We optimize your PrestaShop continuously so it loads fast on every visit.
Speed optimization
We work on cache, images and database to cut load times on desktop and mobile.
Performance metrics
We measure your store's Core Web Vitals and act on what actually affects the shopping experience.
Continuous tuning
We review performance on a regular basis and tune the configuration as your catalog grows.
Continuous evolution so your store keeps growing
Maintenance is not only about holding steady, it is about improving. We propose enhancements that add features and grow your results.
New features
We add modules and custom development based on the real needs of your operation.
Sales-driven improvement
We prioritize the changes that move conversion and the shopping experience.
Strategic guidance
We plan your store's roadmap together so every improvement earns its place.
Let's talk about the support plan for your PrestaShop
Tell us where your store stands today and we will put together a support and maintenance plan sized to your business.