Monitoring
Real time mentions
Real time monitoring
We track mentions of your brand, your products, and your competitors across social networks, forums, digital media, and reviews, all in a single dashboard.
Omnichannel coverage
Social networks, blogs, digital media, forums, and reviews in one single view.
Custom keyword sets
We define the terms, hashtags, and topics that actually matter to your business.
Instant alerts
Get notified the moment a relevant mention appears and act without delay.
Sentiment analysis and insights
Counting mentions is not enough. We read the tone, the context, and the intent behind every conversation about your brand.
Tone and emotion
We classify every mention as positive, neutral, or negative based on real context.
Topics and trends
We spot the issues gaining traction before they go mainstream.
Voice of the customer
We learn what your audience values and complains about, in their own words.
Reputation and crisis management
We anticipate reputation risk and trigger response protocols before a conversation escalates.
Early detection
We catch spikes in negative mentions as soon as they start forming.
Response protocols
We define action plans to respond with judgment, speed, and coordination.
From conversation to strategy
We turn listening into actionable intelligence for your marketing, product, and sales teams.
Competitive benchmark
We compare your presence and perception against your direct competitors.
Actionable reporting
Clear reports with concrete findings and recommendations for each team.
Continuous optimization
We tune the listening setup as your brand and your market evolve.